1 reviews | Active since Mar 2017
Shortage of staff members
<p>I have waited for over an hour at a line to make a deposit, the whole branch has just two tellers. This was this morning. </p> <p>The consultants are two as well, it takes the whole day just to activate a card due to this long line and the waiting.</p> <p> </p> <p>The branch manager, useless, rude and has no use, now that i think about it, since his employment there is shortage of staff, the service is bad.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
