NP
Noxolo P

1 reviews | Active since Aug 2015

01 Sept 2015, 08:13

Short term loan amount deducted before due date

I took a temp loan on the 26.08.2015 with the intention of paying the full amount when I get paid 25.09.2015, R350.00 was deducted on the 27.08.2015 towards the temp loan, without my consent and I've got to use those funds. I took the temp loan because I'm under finacial preasure this month, what's the point of providing a loan and taking it back 2 days later?!<br> I called their contact centre and was advised that the amount was deducted because there was deposit on my account however the deposit was way less than what was due.<br> Further more the amount I paid for the revolving credit loan facility for July still reflects as deficit though the money was deducted on the 25.08.2015<br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Sept 2015, 08:51
Official
Hello NoxMot85,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 752361.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)