Short staffed with managers that has serious attitude. Chris Hani durban

I’ve been waiting in the teller line for over 2 hours. There is only once teller and 3 computers available. The manager has told me there is nothing she can do it’s the banks fault. I am considering changing my bank in the near future. I see nothing but complaints for FNB I think serious action should take place soon, I will always demote FNB until I see action