MG
Marieta G

1 reviews | Active since May 2016

07 Jun 2016, 08:39

shoddy service and i am not even a client yet

<p>For the past couple of days I have had hell with Absa bank, so I decided to search for another bank. It seems to be a trend of who can be the worst bank ever. I called a client of mine who works for FNB and she got a branch manager in touch with me called Lyle, he was very excited to set up an appointment with me but couldnt make up his mind which day would work for him. Eventually we agreed to today being Tuesday at 9am. I was actually rather excited about our meeting as I am ready to put Absa to bed now. Pity the dude didnt even pitche for me meeting. Rather shocking i must say. Now I am resorted to get in my car and find a bank who would be happy to have my business. Surely its not that hard for a bank to get their in car and want to meet a client who would like to move 6 business accounts over to them?? Wow!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jun 2016, 11:27
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is 937976

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)