Shoddy, Pathetic, Disgusting service from First National / RMB /

On attempting to contact the pemier suite [being a premier client] is a major frazzle and rather an unpleasant expeience. This intricacy can leave a bitter taste in your mouth. Mainly because fnb knows how to treat clients like toilet roll, being the commercial toilet that they are. the long-drop farm toilet approach resolving banking matters becomes complex, when dealing with the premier suite. there is N O T H I N G permier about the service, about the suite, about the staff or about the superiors [imaginary friends ] in the premier area. when using the app the response is retrded by slow , annoying reverts. I logged astop=payment and I get told as a resolve; " it might not happen, but there will be a charge of R25.00!" Furthermore I enquired if the amount will be returned. I was again advised the charge is R50.00 - by Ms S Bapela. Still no answer as to whether the restraint will transpire. Bear in mind I have transfered my salary, accounts, bond and savings to this commercial brother who mentally ****d me on more than one occasion. Disgusted livid and annoyed, I had to resort to the media; facebook, twitter, HelloPeter and every negative database I could detect. The service element is NON-EXISTENT is this officious factory who claim to operate as a bank