1 reviews | Active since Oct 2015
Shoddy FNB Home Loan Experience
<p>Cannot believe the shoddy turn around time from FNB. We have been approved by 3 other banks for our Home Loan, and our own bank has been taking more than 2 weeks to give us a decision. Needless to say, we will not be waiting around for a response. Being Premier clients certainly carries no weighting with regards to getting a response.</p> <p>Congrats FNB, you have officially lost 2 cheque accounts, 2 credit accounts, 1 smart account and 1 investment account from 2 of your former clients!</p> <p>Goodbye FNB, hello Standard Bank
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 959870.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 959870.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)