Shoddy and disturbing service from FNB

I am totally annoyed with FNB. Firstly unlike every other bank that gave people a payment holiday on accounts during the lockdown, FNB decided to see how they can benefit from this and take more money from their customers. They gave you a covid loan for the installments for your accounts. Now that the payments are done, they started debiting their clients for repayment for this covid loan. However it does not end there.... Last month they debited me on the 19th or 20th for the loan which was way before pay day. I asked them to ensure the payment goes off after payday. This morning I see they debited me again for this covid loan. First they put you in more debt and now take money out of your account prior to getting paid whenever they feel like it. How professional are you? Is this how FNB helps their clients. I am disturbed and shocked to say the least.