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Dowayne E

1 reviews | Active since Jul 2014

03 Feb 2020, 10:26

Shockingly poor service levels from FNB Florida

What a terrible experience I had at at FNB Florida. Why does it seem that they have no respect for people in that area.

I went to complete the process of opening my business bank account. I was helped by Kabelo Ramodisa & Sellina Mathlbela. What terrible service, unfriendly and a rude undertone.

I have been a Private Wealth client for many years now but feel like cancelling my account with FNB. I left there without setting up my business account and will probably open an account somewhere else.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Feb 2020, 12:17
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team 

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