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Dowayne E
1 reviews | Active since Jul 2014
03 Feb 2020, 10:26
Shockingly poor service levels from FNB Florida
What a terrible experience I had at at FNB Florida. Why does it seem that they have no respect for people in that area.
I went to complete the process of opening my business bank account. I was helped by Kabelo Ramodisa & Sellina Mathlbela. What terrible service, unfriendly and a rude undertone.
I have been a Private Wealth client for many years now but feel like cancelling my account with FNB. I left there without setting up my business account and will probably open an account somewhere else.
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Replies (1)FNB (First National Bank)'s replyOfficial
03 Feb 2020, 12:17Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply03 Feb 2020, 12:17
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
