Shockingly poor service

<p>As a small business owner who holds a business account with FNB, i truly think that the service is shocking when it comes to looking after your customers. </p> <p>I have on several occasions sent my staff members to one of your branches to collect change for the shop.</p> <p>The excuses are astonishing... ranging from the bank doesn't have any change.. (how is that even possible????) What kind of bank are you if you do not have change to offer you customers? </p> <p>The cash requisition sheet is not the correct sheet ( but this is what YOU as the bank gave to me to use to specify what change i would like) and then refusing to serve and provide the change required.</p> <p>Simply not able to read........... I wonder how your staff members even managed to get the jobs they have as they don't know the difference between a customer requesting R50, instead i was giving a ton of R10 notes, and then to top it off making my staff member who is colleting the money feel completely incompitent in the task that i requested of her....... HOW DARE YOU!!! </p> <p>It's the equivelant of me asking for a Cappucino and receiving a cup of freaking tea.....IT'S NOT WHAT I ASKED FOR!!! and i am seriously contemplating on taking my business elsewhere,.</p> <p> </p> <p>OH, and lets not forget the teller that deposited the money I was requesting change for into my account, instead of giving the change requested!!! HOW DO YOU GET IT WRONG????? IT'S A CHANGE REQUISITION FORM --- NOT A DEPOSIT SLIP!!!!!!</p> <p>Yes you did read that right.... instead of being given the change requested, the money was simply deposited into the account and my staff member was sent on her way, yet again arriving to feel like SHE IS THE ONE THAT DID SOMETHING WRONG!!!! </p> <p>Your customer service is PATHETIC if even EXISTENT</p>