SHOCKING TREATMENT. -

My FNB creditcard's limit was downgraded. I have had this card for 11 years without a problem always reimbursed when I used the money. I just reimbursed the card the morning with my pension (30 APRIL) They found it fit to downgrade my card limit during this crucial time of our lives, THE CORONA VIRUS PANDEMIC, because I was under administration. This I found shocking. The Consultant Natasha had made up her mind when I told her that FNB had dowNgraded my creditcard limit, saying no matter what I did, they will not upgrade me again. No Supervisor or Manager called me at all. (See Message'- Good day Mrs Abrahams

Thank you for writing to us. We acknowledge receipt of your complaint. I have called and left a voice message on your cell. We have referred the matter to Management who confirmed the limit cannot be reinstated . The limit reduced due to FNB accounts being in arrears and adverse bureau behaviour"

What I am upset about is the fact this was not discussed, They did not care whether I had any money for food or my family. they just wanted their money. FNB does not care about your well being only about making money!!!