Shocking that I have to wait so long

My previous complaint number 648675NF has still not been resolved. The R19000 odd has still not been paid into my account. I handed in all papers on 8 April. Only on 21 April was I told as Executor to open an account in the name of Estate late Rene Lion-Cachet which is totally unnecessary as I was the executor and could give orders to the bank - they do not give me orders. They are not the executors and in any case asking them to close an account and transfer the money the request should not have gone to deceased estates department as they have nothing to do with the estate. But I opened the account and was told the money would be in the account that evening - it is now the 24 and the money is still not in the new account. It is SHOCKING - YOU ARE *****ING MY MONEY - WHAT IF THIS WAS THE ONLY MONEY I HAD TO LIVE ON AS THE WIDOW. (Fortunately it is not) - you do not give any interest and hang on to MY MONEY. I am the sole heir - I am furious with FNB. You are *****ing my money and have had it for almost 2 months now since freezing the aco**** and in any case the money was not in the account before the death - it came in erroneously after Mr Lion-Cachet's death. I want NO