1 reviews | Active since Jul 2016
Shocking service : Private Bank Client
<p>For a company that advertises on a dramatic scale about the great service they offer and their 24 hour accessibility I am dismayed to find that this is actually not the case. I am a Private Bank client who has experienced shockingly poor service in relation to the complaint I raised. Maybe you should change your ads - maybe you should be the "other" bank to whom you compare yourselves??</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 960553.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 960553.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Oh good ... another reference number. You gave me one last week when I initially logged the complaint directly with you. Still haven't heard from you on that one so not holding my breath....
Oh good ... another reference number. You gave me one last week when I initially logged the complaint directly with you. Still haven't heard from you on that one so not holding my breath....
Good Day
Thank you for your response.
Kindly be advised every time you logged a complaint on hello peter you will be given a new ref number.
Your complaint *** is still in progress and has been escalated to the relevant manager who will be in Contact with you providing you with assistance, we do apologise for the frustration caused.
Kind regards,
Daffnie Govender
Complaints Resolution
***
Good Day
Thank you for your response.
Kindly be advised every time you logged a complaint on hello peter you will be given a new ref number.
Your complaint *** is still in progress and has been escalated to the relevant manager who will be in Contact with you providing you with assistance, we do apologise for the frustration caused.
Kind regards,
Daffnie Govender
Complaints Resolution
***