LM
Lizette M
1 reviews | Active since Jul 2019
18 Jul 2019, 09:33
Shocking service on how FNB *****s from clients
It has been over 2 months now that my mom it trying to get her money back from FNB. She made a deposit into one of my closed acc at standerd bank. Now FNB tels her she must go find her money at the other bank. Also say they will call her no one does and she has spent over R400 on airtime trying to get her own money back. Nice customer service i have nevet been so shocked and until today no money no call back and no o e is helping her. Sad how bad the service is.
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FNB (First National Bank)'s replyOfficial
18 Jul 2019, 10:56Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is | ***NF
Regards
Hello Peter Complaints Team
FNB (First National Bank)'s reply18 Jul 2019, 10:56
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is | ***NF
Regards
Hello Peter Complaints Team