LF
Lynn F
1 reviews | Active since Jun 2015
26 Jun 2015, 12:32
Shocking Service Leading to Unusable Accounts
FNB requested FICA details which we gave on the 08 of July, <br> all documents where stamped by FNB, we did not leave the counter without proof that they received our FICA docs.<br> We have now had our 4 accounts suspended due to FNB FICA regulations.<br> Though they have our documents, they cannot give us a time of re-activation.<br> #reference *** cause all our staff to wait for salaries<br> <br> Shocking Service which no one seems to be able to rectify. <br> Support and service is almost non existent and their slogan is <br> HOW CAN THEY HELP YOU.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
26 Jun 2015, 14:38Hello lynnful,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 717921NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 717921NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply26 Jun 2015, 14:38
Official
Hello lynnful,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 717921NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 717921NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
