SHOCKING SERVICE - I AM A STEVE AT FNB!

It started in an attempt to open a business account for my company which has already been in operation for almost 3 years now.<br> <br> Everything was done over the phone and I was instructed that I was to receive an email with necessary documents and further instructions.<br> <br> This email was never received...<br> <br> Later I find , whilst logging into my personal online banking profile, I have 3 other accounts (business) open on my profile.<br> <br> These accounts were intended to be our main business accounts, with funds to be transferred from another bank.Therefore my colleagues will need regular access to these accounts.<br> <br> My first call to FNB online department was swiftly diverted to another division as , according to the operator, if I were to allow access to my colleagues they will have access to my personal account. WHICH IS FAR FROM IDEAL.<br> <br> Later to find I am transferred THREE MORE TIMES to different divisions and finally after speaking to the 4th person over the phone, they tell me I need to be transferred to the first department WHERE I STARTED OFF FROM!<br> <br> Now this is shocking service, I have a business to run and do not have time to be chasing through all of FNB's departments LIKE A STEVE !!!!