sS
sincitizen S

1 reviews | Active since Dec 2016

08 Jun 2017, 09:07

Shocking service from thabisile at premiere 9.05am

<p>Shocking service from thabisile at premiere 9.05am</p> <p> </p> <p>My card was blocked and needed assistance and she hung up on me</p> <p> </p> <p>The first time I called the guy didnt even speak for 30 seconds until i eventually said hello is anyone there</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2017, 09:30
Official

Good Day,

Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.

I have escalated the matter to a subject matter to the relevant department and requested that they provide you with assistance and feedback.

I do apologise for any inconvenience caused. Your reference for the above complaint is ***.

Kind Regards

Complaints Resolution

Naomi Petersen

*** (option one)