1 reviews | Active since Jul 2017
Shocking service from FNB regarding delivery of an FNB card
3 weeks ago, my FNB cheque card got swallowed by an FNB ATM. I immediately request a new card, and still to date i have not received a new card, and i've made follow up calls but no success. I am greatly inconvenienced by this shocking service from FNB as i am unable to transact. After being a loyal customer of FNB for so many years, perhaps it is time to my accounts to another bank.
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is ***NF.
Kind Regards
Enterprise Complaints
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is ***NF.
Kind Regards
Enterprise Complaints
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)