NM
Nthabeleng M
1 reviews | Active since May 2018
05 Sept 2019, 10:19
SHOCKING SERVICE FROM FNB PRIVATE SUITE
HI
POOR SERVICE FROM FNB PRIVATE SUITE
CASE NUMBER: ***
I loged a disoute with FNB on the 17th of JULY. thye have been claiming to not have received my email. Amongst other people I spoke to a superviosr by the name of Caswell Koert yesterday who promise to resolve my issue and call me back by the end of business , which he did not. FNB PRIVATE SUITE informed me that i will be refunded within 30 days, this is from the 17th of July. today is the 5th of Septemeber and i still havent received cmy money back. i want my refund by the end of business today !!!
Nthabeleng
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FNB (First National Bank)'s replyOfficial
05 Sept 2019, 11:46Good Day Nthabeleng Moshaba
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply05 Sept 2019, 11:46
Official
Good Day Nthabeleng Moshaba
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team Tel number: ***