kK
keananjones K
1 reviews | Active since Feb 2017
29 Nov 2018, 10:47
Shocking service from FNB given they are usually quite good
Trying to stop a debit order, on hold for 8 minutes then the person just cuts me off.
No callback nothing.
Tried to ask questions but she just didn't want to even help me.
Shocking service from FNB given they are usually quite good with their service.
Couldn't even rate the call because the lady cut me off.
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
29 Nov 2018, 11:57Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply29 Nov 2018, 11:57
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)