LB
Lucie B
1 reviews | Active since Dec 2018
05 Dec 2018, 12:19
Shocking service from FNB
FNB I have been trying for days to speak to a consultant regarding the new app for selling/purchasing a home with no avail. Calling gets me being transferred from employee to employee who can't help! Is it seriously too much to ask to have a consultant call to discuss this when I have had my accounts with you for in excess of 20 years. Have sent several emails requesting a Consultant to call me. SHOCKING TREATMENT.
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FNB (First National Bank)'s replyOfficial
06 Dec 2018, 08:44 Good Day LucieThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref : ***NF Regards, Client Experience Team Tel number: ***
FNB (First National Bank)'s reply06 Dec 2018, 08:44
Official
Good Day LucieThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref : ***NF Regards, Client Experience Team Tel number: ***