EF
Estiaan F

1 reviews | Active since Mar 2022

28 Mar 2022, 15:54

Shocking Service / **********

I have been trying to cancel my accounts with FNB for a month now, always getting a reply 2 days later.

It is impossible to close my accounts, as "they" tell me I have a balance either outstanding on certain accounts, or owing to FNB, but my profile does not reflect this. Now that I have been battling for more than 3 weeks, They charge my account with all their fees, pushing my back into my overdraft.

Your service is shocking and unacceptable.

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Replies (1)
EF
Estiaan F's update31 Mar 2022, 10:08
Reviewer Update
The best part of this is, that after FNB acknowledged this complaint, they STILL have not contact me, 3 days later.

FNB you are truly the most pathetic bank I ever had to dealt with.

I won't be covering you bank charges and will contact the ombudsman next, as this is highly unacceptable