WM
Wendy M
1 reviews | Active since Jan 2011
13 Aug 2020, 07:47
SHOCKING SERVICE FNB
I have been trying to get a debit order reversed for 2 weeks and NO JOY. Yes FNB eventually contacted but was driving at the time - did not offer to phone back but told me to use the app. REALLY i have tried to dispute it on line but this specific debit does not have an online option to do it. So can someone contact me this is getting ridicoulous.
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Wendy M's updateReviewer Update
15 Aug 2020, 07:28So FNB think you doing your job because I get an email 3 days ago "Your High Priority Complaint Reference Number ***NF been assigned to a Resolution Service consultant in Customer Resolution Centre" !!!!! Well I'm still waiting for a person to contact me
WM
Wendy M's update15 Aug 2020, 07:28
Reviewer Update
So FNB think you doing your job because I get an email 3 days ago "Your High Priority Complaint Reference Number ***NF been assigned to a Resolution Service consultant in Customer Resolution Centre" !!!!! Well I'm still waiting for a person to contact me