CF
Chris F
1 reviews | Active since Nov 2013
16 Oct 2019, 09:05
Shocking service
I am a business owner, and a private client with FNB, with an annual turnover of 7 figures. today i was declined a cell contract due to affordability. The reason given is that i transfer monies , and not pay myself from my business. This is totally unacceptable. I have since negotiated with nedbank who are happy to have me as a private client and will receive better service
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Oct 2019, 09:37Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply16 Oct 2019, 09:37
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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