Shocking service ever

I am very disappointed with FNB.I opened a Gold cheque account on the 29th of August 2019.On the very day of opening the account I was asked to fill in some application forms including a foreign national declaration form.I submitted a copy of my passport,proof of residence and lastly a letter from my employer. After about a month my account was blocked, I visited the nearest FNB branch where I was told I needed to fill in a foreign national declaration form again.I did under protest.After making several calls to their call centre my account was unblocked. I was happy but my joy was short lived because after a few days there was a debt order of R45 which was deducted from my account for connect top up even though I am not using their FNB aim card.I refused the FNB sim card from the onset but the consultant instisted I should take it for it was for free.I went back to the branch where I laid a complaint with reference CAS 384888 but I haven't received my money back or heard from FNB. As if that is not enough yesterday I discovered that my account is blocked again this time at a petrol station fortunately I had some cash! Reason=I have to produce a copy of my passport and or proof of residence! I am so disappointed that someone is being paid for *****ing up customers? Thanks for your **** services and thanks God I haven't switched my salary yet.Bye FNB and Nedbank I am here!