Shocking service. Again.

I wrote a review earlier this week about poor service that I had received from FNB to which they speedily responded assuring me that the matter would be resolved in the following 48 hours. I still haven’t heard anything from them. This is disgusting. I am ready to close my account with FNB and move to a bank that actually wants to help their customers. I have banked with FNB for 6 years. I don’t expect this kind of service from a company of this calibre.