Shocking service after 31 years as a client

I recently realised i had gone overdrawn by R1270 while out of the country. I went into FNB to deposit cash to resolve this issue, only to be told my account had been closed and that amount written off as a bad debt! This despite the fact that FNB has my phone number and email address! I deposited the cash anyway. I then sent an email requesting that I not be adversely affected by credit agencies, etc and that I be advised accordingly by return email.<br> <br> The reply I received stated that I should phone Trans Union to find out! This after 31 years of faultless banking with FNB! And to think that I started my working career with FNB 31 years ago - DISGUSTING!<br> <br> I am glad I have chosen to close my FNB acounts permanently!