1 reviews | Active since Sept 2016

15 Sept 2022, 12:39

SHOCKING SERVICE

FNB, I have been trying since the 4th of August to get refunded or my credit amount moved from the now closed Kulula Card to my FNB Premier Credit card. You keep throwing me from pillar to post. Kulula is no longer able to assist, FNB sent me a paid up letter with their details on but on phoning the agents tell me to contact Kulula????? The app keeps disconnecting me and saying end chat. Now please can you advise how I get my refund or the funds moved??? Frustrated is now an understatement.

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Replies (3)
's update15 Sept 2022, 13:56
Reviewer Update
I have the reference numbers. Actually I am collecting them. now can I get answers and no need to hide your answer from a bot
's update17 Sept 2022, 10:30
Reviewer Update
FNB I received a mail from you this morning to say funds have been transferred to my ABSA account??????????? I pay by eft and bank with Nedbank so where is my money???????????????????
's update17 Sept 2022, 14:16
Reviewer Update
FNB I suggest you sort this out!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!