CV
Cristel V

1 reviews | Active since Jul 2010

10 Jul 2019, 16:15

Shocking service!

Shocking service! Irene mall branch. Have been sitting sonce 15:33, it is now 16:14. Only 3 people have been helped in ALL that time. How ia it even possible that this is good service. Only 1 teller open for deposits and withdrawals. Hello neighbouring banks, here I come, take my business. FNB does not deserve it! No manager in sight.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jul 2019, 16:44
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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