RK
Ryan K
1 reviews | Active since Nov 2018
26 Nov 2018, 14:17
Shocking service
Terrible service from FNB Constantia Kloof. I wanted to apply for a Business Loan and have been pushed from pillar to post. Nobody in the branch seems interested in helping!
Phone in for support and told to go into a branch for assistance?! Really? is this the future of banking, I really hope this is not a common occurrence with FNB.
If anybody at FNB would like to do business with a current customer that holds a personal, business and bond account with the brand, please be in touch.
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Nov 2018, 15:35Good Day Ryan
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply26 Nov 2018, 15:35
Official
Good Day Ryan
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***