1 reviews | Active since Nov 2016
Shocking Service
received my FNB connect device on Monday ,till today I am yet to have my package loaded onto my cellphone ...this is after I called and was told that the package I was given was incorrect ....I was patient for the prescribed 48 hours turnaround time ...I call them today only to be told that I have to wait another 48 hours as my query will be re-logged ...no explanations nothing .....I am practising restraint as I type ,,....*insert PROFANITY*
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)