fS
fathima S

1 reviews | Active since May 2012

13 Nov 2017, 10:10

Shocking Pathetic Service from Ebucks. 1 month and no delivery as yet. Clueless and useless call centre agents.

I would like to find out regarding my ebucks shop order ********** 8.

I have ordered the above on the 9th of October 2017. THAT IS OVER A MONTH AGO!!!!!!!!

I STILL HAVE NOT RECEIVED MY ORDER!!!!!!!!!!!

I am DISGUSTED by the SHOCKING AND PATHETIC NON SERVICE by ebucks.

TOTALLY ***********!!!!!!!!!!!!! Call centre agents are totally useless and never return calls.

I DEMAND that my order be Delivered ASAP or CANCELLED and my ebucks REFUNDED ASAP!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Nov 2017, 10:33
Official

Hello Amod206,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)