Shocking NOn Service

The original complaint on Hello Peter was published more than 3 weeks ago

FNB have either been unable or unwilling to sort out the problem which involves 2 simple transactions and inm which they have blocked the current account with the funds so there is no access to our own funds

Besides going into the branch on numerous occasions and phoning FNB every single day , the only response received is that they are " Investigating "

Can it really take more than 3 weeks to resolve such a small issue

No wonder this country is in such a mess

Every one just works at their own pace , with no sense of urgency - as long as they are getting paid , who gives a dam

Really very atrocious service

We have no other alternative but to take the matter up with the Banking Ombudsman on Monday

Hopefully they can resolve this - WE ARE DESPARATE