SG
SUE G

1 reviews | Active since Sept 2012

12 Jan 2017, 17:06

SHOCKING NON EXISTENT SERVICE

<p>Having been a client of FNB for some 45 years i am disgusted with the NON EXISTENT service. I have left mesage for a 'Relationship Manager' to call me. NIL response!!</p> <p> </p> <p>it seems to be time to change banks!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jan 2017, 09:15
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)