CF
Chris F
1 reviews | Active since Nov 2013
28 Apr 2015, 13:39
Shocking level of swevice
Banker lost original docs<br> Opened account 6 months ago-no updates, passing the buck, lost docs etc etc<br> Hilton banker never followed up<br> Came to collect cards in my lunch hour-he refused to help and went on his lunch hour-and the que had to leave for an hour
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Replies (1)
FNB (First National Bank)'s replyOfficial
28 Apr 2015, 13:45Hello Cftennis,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 674032.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 674032.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply28 Apr 2015, 13:45
Official
Hello Cftennis,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 674032.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 674032.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)