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Shirley E

1 reviews | Active since Dec 2018

18 Feb 2019, 12:01

SHOCKING FNB SOUTH AFRICA

For 1 full year, I have been fighting with FNB Legal. I had paid a judgment up in full in February 2018. I phone Transunion, they haven't received the necessary documents. I phone FNB they say they have been sent.

This morning I went to the Somerset West branch and told them I was not moving until I got some answers. They called the legal division. They were told nothing has been done for the last year. I have bee **** to for ONE YEAR by FNB LEGAL.

Now they are blaming the attorneys who initially handled my case over a year ago.

The lack of assistance, the lies and the lack of professionalism are disgusting.

I bank with Nedbank. They can't give me a credit card or overdraft because of FNB.

I can't even open one little account because of FNB!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Feb 2019, 13:11
Official
 Good Day, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards,
 
Hello Peter Complaints Team 

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