1 reviews | Active since Sept 2016
SHOCKING FNB BUSINESS BANKING EXPERIENCE - NOT easy or QUICK
<p>After once again phoning FNB about activating a business account they still seem to be unable to deliver.</p> <p>They advertise how quick and easy online bank account opening is, whilst the lie because it's a headache from start to finish.</p> <p>I told their consultants that we experienced the same problem 2 months ago when opening another business account - I decided to give them another chance (which I am regretting).</p> <p>The above and below are comments which I also submitted to their complaints department 3 working days ago, still without any response. See a part of my complaint below as well:</p> <p>"My card and account is still not activated. THUS I will give you time so that YOU can phone me today, because I am tired of wasting money and time on you."</p> <p>Ridiculuous lack of service delivery and communication. I will most likely close ALL my business FNB accounts and not use FNB again until I receive proper service.</p>
Good Day Mr Basson,
Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ********** .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day Mr Basson,
Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ********** .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
