Shocking fee adjustments on minimum balances

<p>Received a letter regarding fee increases as at 01 July 2017 for Premier clients. I have always kept a minimum balance with FNB to not pay monthly bank fees, which has gradually increased over the years. I have been a loyal client for 24+ years. Suddenly FNB want to increase the minimum balance by R15 000 per month above the current minimum balance? How is this justified? It appears they are trying to make it impossible for their loyal clients to avoid paying monthly charges. Lodged a complaint, reference CRM: ********** ********** 0 - got a response that I can downgrade my account to Gold but will still have to pay bank fees. Called the Premier Banking Suite at 13:19 today (08/06/17) to get an answer on how this R15k increase was arrived at, no Manager available or willing to speak to me. Why must I increase my minimum balance by R15k to carry on not paying monthly fees? Ludicrous! Is this really how FNB rewards (punishes!) its loyal clients? Another complaint lodged reference Rk ********** 4357. If no satisfactory response I will close my account and move to a bank that will reward instead of punish my loyalty! </p>