KW
Krishnie W
1 reviews | Active since Jan 2016
30 Jan 2020, 14:11
Shocking disappointing poor bad service
Dear sirs
I am now an irate spouse of an fnb client. Numerous calls ..no help. We receive sms to call a branch then get routed to call Centre who advised that BRANCHES do not have phones!!. When I was authorised signing powers on my husbands account I was also asked if I would like to put my salary in this account...after this run round type service or poor bad service ...what would I encounter further for my monies being in FNB Shocking disappointing poor bad service.
We only get service when we lodge complaints.
Disappointed client
Krrishnis Wilkin ***
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
30 Jan 2020, 16:08Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply30 Jan 2020, 16:08
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***