KM
Kharoline M

1 reviews | Active since Oct 2011

22 Mar 2019, 11:06

Shocking Customer Service!!!!!!

I lodged an insurance claim over a week ago and NO one has so much as emailed me to confirm that my claim is being processed. No status update a week later and I am without a vehicle for over a week now. HOW do you expect me to work and take care of my family?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Mar 2019, 13:02
Official
Good Day Kharoline
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***