shocking customer care and unauthorised debit order

<p>Ive been a loyal fnb customer for years yet when i experienced an unauthorised debit order for R95 from shaytech my bank couldnt care less to fully investigate this shady business probably because they charge R5 bank fees to stop it. Imagine how much they can make if thousands of customers had to cancel unauthorised debit orders. Fnb told me that they dont look into debit orders to see if its authorised. If someone has my bank acc no they can do a debit order...how ridiculous is that! Thus my money is not safe with fnb. I was given this supposed companys tel no by fnb and told i must cancel the debit order with them...a debit order i did not do! I dont know this company! Anyway when i tried to phone their number does not exist so what the hell must i do now! Next month they will come with another amount and i will have to go through the same ****! I saw on hello peter another person who went through this shaytek and fnb debit thing and now im wondering why fnb isnt banning this company from debiting amounts or maybe they dont want to for obvious money making reasons. I will take it further so i can try the ombudsman . if anyone has gone through this that can advise or help me please let me know. To add to this frustration i spent probably more than the R95 that was debited on phone calls to fnb...went from one person to another until i was told to change my account no. Now i have to spend more time and money to go through that nonsense!</p>