1 reviews | Active since Sept 2018
Shocking card delivery service
Absolutely shocking service from the takealot delivery team and FNB for the delivery of our business banking Cheque cards. Delivery was scheduled for 5 September 2018 and after 21 phone calls and more than a week later, there has still been no resolution and no delivery of cards to date. I will be taking my business elsewhere.
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***