SHOCKING CALL CENTRE ROBOT EVEN WORSE NO CUSTOMER SERVISE NO TRAINING

THIS MUST BE THE MOST PATHETIC BUSINESS THAT I HAVE EVER HAD DEALINGS WITH MY REVOLVING CREDIT HAS BEEN PAID UP FOR 2 MONTHS THIS MORNING I GET A MAIL REMINDING ME TO PAY NO AMOUNT MENTIONED I PHONED 7 TIMES AND WAS TRANSFERED AND CUT OFF 7 TIMES ONLINE BANKING CREDIT CARD LOANS CONTIOUOUS TRANSFER AND CUT OFF FINALY THE MAIL WAS FOR THE R56 CREDIT FICILITY WHY MUST I PAY FOR SOMETHING THAT I AM NOT USING AT THE MOMENT WHEN I PAY AN ACCOUNT FEE I ASKED FOR THAT TO WAVERED UNTIL I USE IT AGAIN THEY REFUSED THE AMOUNT OF MONEY THEY HAD MADE OUT OF ME OVER THE YEARS WITH THIS IS MINDBOGGLING THEY ARE WILLING TO LOOSE AN A CREDIT CUSTOMER FOR R56 I CALL IT RICH DUMB AND HAPPY I WILL GLADLY GET CREDIT FROM ANOTHER SERVICE PROVIDER YOUR CALL CENTERS DO NOT WORK WHEN AN OPPERATOR DOES NOT KNOW WHAT TO DO THEY CUT YOU OFF CONSTANTLY VERYFIENG A SIMPLE TASK TATES HOURS YOUR ROBOT IS EVEN WORSE SHOCKING A CUSTOMER FOR 26 YEARS HOW THE BANKS HAVE BECOME A GLORIFIED PEP STORE