Shocking business banking assistance

Trying to open a business banking account online was the worst experience ever with no one coming back to you after you have submitted all the documents. Thereafter we went into the branch at Portside Cape Town where they couldn't help us because the documents were trapped somewhere where it felt like only the CEO himself could get it.<br> After waiting two weeks for a card after many follows up, trying to log onto online banking or register for online banking(which should be simple) was a nightmare with call centre staff not knowing the website and telling me I don't have a profile online whereas when trying to register, the system tells me I do have a profile.Desperately we removed my profile from the main account which effectively discarded me from the system and cancelled my card. Now I'm still without a card and have to wait another two weeks for a card to arrive where I am very excited to try and log in online again....o wait a new mandate form now needs to be filled in and signed.<br> WORST ONLINE EXPERIENCE ever in combination with a call centre<br> Business Banking not cool at FNB