1 reviews | Active since May 2016

15 Dec 2021, 08:09

Shocking

It's not acceptable that FNB has kept an direct axis loan on my profile since 2017 reflecting the loan as a bad debt on my profile!!! It was paid in full. I'd like to know what's going on before I report FNB to the banking ombudsman

0
Replies (2)
's update15 Dec 2021, 08:27
Reviewer Update
Thank you, Direct Axis advised me on the telephone a few minutes ago it's not their error, it's FNB's error. On my profile it states there is a smart spend loan account ***, to my recollection I don't owe FNB any money for any loan. Please advise?

's update15 Dec 2021, 08:37
Reviewer Update
thank you