JP
Johan P
1 reviews | Active since Dec 2016
31 Jul 2019, 14:51
Shocking and BAD service
I app**** for a credit card machine for my small business and was contacted by Viwe Ndzena and later by Werner Brecher from FNB Merchant bankin. I was sent forms to complete which I did and as my shop is officially opening for business trade tomorrow 1 August I am now in dire straights as this machine has not been delivered to my shop todayas promised. I have yet to be contacted regarding any issue or non delivery. This is absolutely poor and shocking service from FNB. Specially this Mr Brecher who is not available on the phone either. To attempt to contact him is of NO VALUE. I will now seek an alternative to the so called "HOW CAN WE HELP YOU" bank. Thanks for absolutely Nothing.Mr Brecher
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Johan P's updateReviewer Update
01 Aug 2019, 16:32This is now quite astounding that after Mr Werner Brecher and as such FNB has cost me in excess of R 2000.00 to purchase my own card machine., he has found time to contact me. I am extremely happy that I have lost the purchase price of a card machine but FNB will be losing each and every transaction and their slice of the pie. Thanks Mr Brecher for your assistance
JP
Johan P's update01 Aug 2019, 16:32
Reviewer Update
This is now quite astounding that after Mr Werner Brecher and as such FNB has cost me in excess of R 2000.00 to purchase my own card machine., he has found time to contact me. I am extremely happy that I have lost the purchase price of a card machine but FNB will be losing each and every transaction and their slice of the pie. Thanks Mr Brecher for your assistance