1 reviews | Active since May 2016
Shocking absolutely shocking
Home Loans debited my account without notifying me and I am on holiday in the Addo National Elephant Park and this came to my attention when I tried paying for lunch and my debit card was rejected. I have no arrears on my insurance which is the only amount outstanding abs the balance being R4400+-. What an embarrassment it has been in front of my Family to have to ask them to pay for my meals. Shocking absolutely shocking.
Good day Erica Nel,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FMN Home Loans and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Erica Nel,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FMN Home Loans and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)