RZ
Ruan Z
1 reviews | Active since Jul 2009
06 Jul 2015, 12:45
Shocking
Phoned about a sudden change RE my acoount.. He then asked me if I have my bank card with me. I rep**** no.. But I can go and get it quickly if he can hold the line for 3 min. He response was shocking and the reason I am moving to a new bank. He told me.. 3min is quite long.. to my amazement.. So sorry for interupting you work Christofer. And goodbuy FNB.. How can we ***** you...
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
06 Jul 2015, 13:10Hello Slons,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 717213.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 717213.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply06 Jul 2015, 13:10
Official
Hello Slons,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 717213.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 717213.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
