CJ
Carlynne J

1 reviews | Active since May 2014

27 Mar 2017, 14:26

Shocking

<p>Go to bank a substantial amount of money. Stood in the line for 20 minutes and only one teller is there to help. After spoken to the manager he said just wait in the line. I will be taking my business somewhere else and make this service public </p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Mar 2017, 15:10
Official

Good day Ms. Carlynnevj

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)
FNB (First National Bank)'s reply27 Mar 2017, 15:12
Official

Good day Ms. Carlynnevj

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***