KR
Kevin R
1 reviews | Active since Jun 2014
23 May 2019, 15:14
shocked at fnb
so FNB<s answer to my problem about paying for my card if i collect it at the branch is THATS HOW IT IS so much for their moto HOW CAN WE HELP YOU
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 May 2019, 16:13Good Day,
Thank you for your posting.
I have reviewed your profile and noted that a complaint had been logged today the 23/05/2019 at 14:16pm. The complaint had been routed to FNB Business Banking who will provide you with a response
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Sales and Contact Centre who will be in contact with you.
Regards,
Hello Peter Complaints Team.
***
Thank you for your posting.
I have reviewed your profile and noted that a complaint had been logged today the 23/05/2019 at 14:16pm. The complaint had been routed to FNB Business Banking who will provide you with a response
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Sales and Contact Centre who will be in contact with you.
Regards,
Hello Peter Complaints Team.
***
FNB (First National Bank)'s reply23 May 2019, 16:13
Official
Good Day,
Thank you for your posting.
I have reviewed your profile and noted that a complaint had been logged today the 23/05/2019 at 14:16pm. The complaint had been routed to FNB Business Banking who will provide you with a response
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Sales and Contact Centre who will be in contact with you.
Regards,
Hello Peter Complaints Team.
***
Thank you for your posting.
I have reviewed your profile and noted that a complaint had been logged today the 23/05/2019 at 14:16pm. The complaint had been routed to FNB Business Banking who will provide you with a response
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Sales and Contact Centre who will be in contact with you.
Regards,
Hello Peter Complaints Team.
***