sP
sandra P
1 reviews | Active since Mar 2009
16 Aug 2019, 02:43
shocked
After being ****** my card , I ordered a replacement card , shocking enough I received a Gold debit card from platinum Cheque card, is that possible,can someone explain to me how did that happen. I have a business cheque account with FNB for almost 4 years, when was I downgraded to Gold . This shows the incompetence of the people working for FNB. Can this be resolved without me being inconvenienced please.
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Aug 2019, 09:10Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply16 Aug 2019, 09:10
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***